November 6, 2024

Latest podcast episode highlights role of nurses in health insurance

If you’ve ever dealt with a serious health situation, then you know the sense of frustration, fear and stress that comes with trying to navigate care, insurance and finances. The latest episode of Under the Coverage, Nova’s educational podcast, highlights just how impactful a case management nurse can be in this type of scenario.

In "The Power of a Caring Nurse in Your Corner," Allison Best-VanLiew, a former patient, shares her life-changing experience with one of Nova’s case management nurses, Nikki O’Dierno. When Best-VanLiew was expecting twins, she was faced with a complicated pregnancy and the serious health condition of one of her babies. As if that wasn't enough, she also navigated the additional challenges of managing her health insurance while seeking specialized out-of-state care. Overwhelmed and unsure of where to turn, Best-VanLiew found invaluable support from a dedicated case management nurse at Nova, who guided her through every step of the journey.

“I love our story, mostly because it had a happy ending,” said Best-VanLiew. “But when you think about that pregnancy and coming in like it's that one moment, you get your baby and then you come home. I had two months of some of the most incredible love, attention and care to support me through one of the most difficult times.”

In this episode, Best-VanLiew recounts her experience and the profound impact her nurse had, both medically and emotionally, on her path to recovery. The episode highlights:

• The Role of Nurses in Health Insurance: Learn how case management nurses bridge the gap between medical care and health insurance, offering support that goes beyond traditional care.
• How to Stay Organized and Proactive: Advice for managing complex health care situations, from staying organized with medical information to working closely with your health care team.
• Mental Health and Well-being: Best-VanLiew shares her personal story of coping with the mental and emotional toll of a high-risk pregnancy, emphasizing the importance of mental health in the face of a serious diagnosis.

In recognition of her outstanding support, Best-VanLiew nominated her case manager for a regional excellence in health care award, which she won—highlighting just how life-changing a compassionate and knowledgeable case management nurse can be during times of crisis.

Tune in to “The Power of a Caring Nurse In Your Corner” to hear Best-VanLiew’s inspiring journey and learn more about the instrumental role nurses play on the insurance side, helping guide patients through their most stressful health situations.

How to Listen

New episodes – each 15 minutes or less! – are added regularly and are available on SoundCloud, Spotify, Apple Podcasts, Pandora, Amazon Music and TuneIn. You can also listen via digital assistants like Alexa, Google and Cortana. Just ask Alexa to, “play the Under the Coverage podcast on Apple Podcasts” (or wherever you get your podcasts).

Have an idea for a future episode or a question you’d like answered? Find Under the Coverage on X @UndrTheCoverage or email podcast@novahealthcare.com.