Provider Information Center
Click the button below to login. If you are a first-time user, please follow the prompts for registration.
HealtheNet Providers
Providers within Western New York
HealtheNet's mission is to optimize delivery of patient information to the health care community locally in Western New York. Learn more.
Providers outside of Western New York
Smart Data Stream gives the tools and access to submit, receive, and request information from different systems. Access the Provider Portal
Yes, we accept electronic claims through our EDI Partner, Smart Data Solutions (SDS). Our Payer ID is 16644. You can contact SDS at:
Smart Data Solutions
stream.support@sdata.us
1-855-297-4436 opt 2.
www.sdata.us/edi-clearinghouse/
Yes, visit the Provider Information Center to instantly determine eligibility and request claims status. If you are a first-time user, please follow the prompts for registration.
Timeframes will vary by network. For the Nova Dentalcare network, a completed application is processed within 60 days.
Provider or health care offices may contact Provider Customer Service toll-free at 1-800-999-5703. For more options, visit our Contact Us page.
Looking to join our network?
- Medical providers in Western New York interested in joining the Nova Medicalcare and Independent Health networks can learn more here.
- Dental providers in Western New York interested in joining the Nova Dentalcare Network can reach out to Nova here.
- Medical and dental providers outside Western New York interested in network participation, please contact the network indicated on the patient's member ID card. Still have questions? Please reach out.
Nova Healthcare Administrators
PO Box 211428
Eagan, MN 55121
